Unfortunately, you may not change your personal details in the paid ticket.
We advise you to request for a bus ticket refund and create a new order with the correct details.
It is necessary to check the correctness of entered information once again before confirming your payment. The carrier has the right to deny transportation of a passenger if there is incorrect passenger details in the ticket.
Before creating a request for a refund, we recommend that you aware of the voluntary terms and conditions of a bus ticket refund, which are indicated in your voucher. If you have any further questions, please contact our Customer Care Service.
Read more about
how you can get a bus ticket refund.
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